Refund policy

We want you to love your Lumora product. If you're not satisfied, you can request a return within 30 days of delivery for a full refund, provided the item is unused and in its original packaging. To start a return, contact us at [samiraneziraj@gmail.com] with your order number. Once we receive and inspect the returned item, we'll process your refund within 5-7 business days. Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.